Agency Intelligence

Agency Intelligence


Agency intelligence podcast, is your top insurance podcast with two unique series that let you hear from and learn from both agency owners and industry influencers. Agents Influence is your weekly guide to the latest and greatest thought leaders the industry has to offer. Agency Intelligence covers real data from real agents in real agencies.

In this episode of Agents Influence podcast, host Jason Cass interviews Bryan Falchuk, Founder and Managing Partner of Insurance Evolution Partners, and Best-Selling Author of Future of Insurance. Bryan talks about his book and why mindset is a huge factor.

Episode Highlights:

  • Bryan shares what he has been doing since he’s written multiple books. (5:04)
  • Bryan mentions what he realized after writing the book. (5:36)
  • Bryan shares the opinions he received from some people about his book. (9:03)
  • Bryan shares the interesting journey that’s been in investment. (12:24)
  • Bryan explains why mindset is vital. (18:50)
  • Bryan mentions the word hubris. (19:33)
  • Bryan shares the big differentiator for an agent. (23:43)
  • Bryan shares his experience of how the nature of work changes when a financial crisis happens. (28:44)

Key Quotes:

  • “There’s better technology and worse technology but that’s not really what matters because the best technology in the world is worthless if you’re not going to use it right. If you’re not going to deploy it effectively and empower your people to use it.” – Bryan Falchuk
  • “You don’t digitize for empathy, you digitize to take the process and the pain and the kind of monotony out of it. Empathy is all that’s left and it gets amplified.” – Bryan Falchuk
  • “Keep your eyes open to some of the new kinds of products and ways that they’re being delivered so that you get to play with them rather than getting surprised by them.” – Bryan Falchuk

Resources Mentioned: