“She blinded me with science!”
And hit me with technology
In this episode, we dig into the unintended consequences of technology implementations.
Was the broker thrown out with the bathwater when insurance companies got rid of their legacy systems and went with Guidewire?
Did carriers solicit broker input on tools & processes to remove friction?
Did carriers receive “good” feedback from brokers?
Is paperless catching on? update on road to paperless – our spin.
Is there such a thing as a “good” broker portal?