Agency Freedom

Agency Freedom


Agency Freedom Podcast exists to help insurance agency owners and sales professionals make the jump from the captive world to the independent side of the industry. We then equip you in every topic imaginable to help you dominate your market once you’re FREE. We deliver authentic, actionable and audacious content and hard-hitting interviews from the best former captives in the country. Make your Freedom Jump with Agency Freedom Podcast.

Hosted By

Hosted By

James Jenkns

In this episode, James talks with Jim Harris, International Bestselling Author and Principal at Strategic Advantage.

To learn more about Strategic Advantage, visit

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Episode Highlights:

  • Discussion on disruption, generative AI, and evolving customer expectations in the insurance industry.
  • Insights into the power and potential of generative AI in enhancing customer service and business efficiency.
  • Exploration of innovative strategies for improving insurance services, such as automating processes and utilizing AI.
  • Examination of the impact of technology trends on the insurance industry and how companies can adapt.
  • Discussion of the importance of constant innovation and incremental improvements in the insurance sector.
  • Analysis of the balance between personalized customer service and automation in insurance.