In this episode of The Power Producers Podcast, David Carothers and co-host Kyle Houck talk about driver selection criteria and how important it is. They also discuss how being a bit more forceful with clients can help them to understand that you want what is right for them.
Episode Highlights:
- David shares that it is sometimes okay to be more forceful with your clients because it can help them to understand that you are only willing to provide the best. (1:52)
- Kyle explains that there are people that are stuck in the perspective of being at low risk, and the means of having insurance is not important. (4:42)
- David shares why companies need to have a formal safety program in place. (8:11)
- David talks about himself being a hall pass monitor when it comes to interstate driving for his clients. (11:22)
- Kyle mentions that it’s hard to get contractors to do the things that you need them to if they don’t feel like it has any impact on them. (13:05)
- Kyle explains that it may be more effective to use the incentive method to keep drivers on track. (14:21)
- David shares that it is also important to have a defined keyword, progressive disciplinary policy. (15:00)
Tweetable Quotes:
- “One of the things that I didn’t bring up is that sometimes you’ve got to be a little bit more forceful with your client. Sometimes you want what’s right for them more than they want what’s right for them because they just don’t get it.” – David Carothers
- “If people aren’t following your program and the stuff that you’ve put in place, I think that it’s better to use the incentive method to get them on track.” – Kyle Houck
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