Agency Intelligence

Agency Intelligence


Agency intelligence podcast, is your top insurance podcast with two unique series that let you hear from and learn from both agency owners and industry influencers. Agents Influence is your weekly guide to the latest and greatest thought leaders the industry has to offer. Agency Intelligence covers real data from real agents in real agencies.

In this episode of Agents Influence podcast, host Jason Cass interviews Ryan Mathisen, Co-Founder, and CEO of Glovebox. Ryan shares the innovative solutions that Glovebox is working on that will make insurance processes easier and more reliable for agents and agency owners.

Episode Highlights:

  • Jason mentions that his 2015 book discussed the potential of a platform for providing a superior customer experience, which is very similar to what GloveBox is currently developing right now. (2:34)
  • Ryan discusses that the root of most of the problems for agents is data paths and that when you have a system that can accommodate that up and downstream data flow, you can start plugging in workflow components that you use. (6:05)
  • Ryan explains that GloveBox wants to work with the carriers who understand the opportunity that exists when the door is opened for that up and downstream data pass. (7:45)
  • Ryan shares that many agents have so much gold in their current book of business, that they don’t need to go get more new business when it comes to traditional marketing aspects and they can leverage what they have to scale and build wealth. (11:24)
  • Ryan discusses that they feel like the Glovebox can be synonymous with the client experience because it’s the new way that you engage with your insurance. (15:15)
  • Ryan explains that it’s an interesting time right now across the board with agents because they’re either so for technology or they’re so against it. (20:01)
  • Ryan mentions that Glovebox has a new document upload option coming out in a couple of weeks. (22:43)
  • Ryan shares that GloveBox is building some really cool things right now, and he cannot wait to get it into people’s hands. (26:12)

Key Quotes:

  • “The mobile app is just a component of your policyholders’ experience. It’s everything on the back end and it’s the web version and it’s the way they operate with workflows within your agency. And it’s really so much more than just looking at a mobile app.” – Ryan Mathisen
  • “There is a world where you can marry specific technologies together and create better workflows for the carriers that are open to that type of experience.” – Ryan Mathisen
  • “We are in a very weird space right now across the board with agents. You know, they’re either so for technology or they’re so against it”. – Ryan Mathisen

Resources Mentioned: