Agency Intelligence

In today’s episode of Agents Influence podcast, Jason Cass chats with Ed Higgins, owner of Thousand Islands Insurance Agency. Ed Higgins has been working on a plan to bring to the attention to our state regulators that the online and on TV commercials are misleading and are not a true representation of the policy they are selling. Higgins, agent since 1974, who has been on the cutting edge of technology for decades, also talks about agents need to do to provide more value and a better experience to customers than the primary providers.