Insurance Shoptalk
Join your host, Eric Stein, on a journey through the dynamic world of commercial property and casualty insurance. With over 25 years of experience in the industry, Eric brings a wealth of knowledge and insights to every episode. “Insurance Shoptalk” is your premier destination for in-depth discussions on the latest industry trends, technology impacts, interviews with leading experts, and much more.
Hosted By
Eric Stein
All Episodes

Insurance Shoptalk: The PAYGO Defense Strategy: How Agents Protect Their Workers’ Comp Book
In this episode of Insurance Shoptalk, Eric Stein sits down with Patrick Davis, CEO of InsurePay, to discuss how pay-as-you-go workers’ compensation is changing the way businesses pay premiums—and why insurance agents should understand it

Insurance Shoptalk: The New Agency Workforce: AI Tools + Offshore Talent
In this episode of Insurance Shoptalk, Eric Stein chats with Norm Hudson, CEO of Staff Boom, to explore why insurance agencies need to build the right operational foundation before AI and automation can deliver meaningful

Insurance Shoptalk: Building an Agency People Want to Join — and Owners Want to Sell To
In this episode of Insurance Shoptalk, Eric Stein sits down with Marc Duffy of Duffy Insurance to explore how a family-owned independent insurance agency can grow through acquisitions while maintaining its culture, personal service, and

Insurance Shoptalk: AI vs. AI The New Battle Against Insurance Claim Fraud
In this episode of Insurance Shoptalk, Eric Stein sits down with David Prejeant, Vice President of Client Relations at Alacrity Solutions, to discuss one of the fastest-growing challenges facing the insurance industry: AI-powered fraud. With

Insurance Shoptalk: Own Your Pipeline How Agencies Build True Marketing Independence
In this episode of Insurance Shoptalk, Eric Stein sits down with Jake Cash, founder of CynrX Group and former marketing leader at GEICO, to discuss what insurance agencies need to do to grow in today’s

Insurance Shoptalk: Inside the Next Generation of Insurance Tech Stacks
In this episode of Insurance Shoptalk, host Eric Stein sits down with James Benham, founder of JBK and Terra, host of the InsureTech Geek Podcast, and a longtime technology leader in the insurance industry. James