Agency Intelligence

Agency Intelligence


Agency intelligence podcast, is your top insurance podcast with two unique series that let you hear from and learn from both agency owners and industry influencers. Agents Influence is your weekly guide to the latest and greatest thought leaders the industry has to offer. Agency Intelligence covers real data from real agents in real agencies.

In this episode of Agents Influence podcast, host Jason Cass interviews Kimi Donahue, Agency Success Manager at Openly.

Episode Highlights:

  • Kimi discusses her podcast, Metal Health, which focuses on mental health and heavy metal music. (0:34)
  • Kimi mentions that she is an Agency Success Manager for Openly as well as a heavy metal musician. (3:45)
  • Kimi discusses her transition from Agency Owner to Openly. (6:14)
  • Kimi explains that Openly is an insurance tech company founded by insurance professionals who understand the needs of the insurance industry. (8:50)
  • Kimi shares her experience running her “Everything Insurance” agency and the importance of finding a niche. (10:32)
  • Kimi discusses the significance of setting expectations and providing feedback in a business partnership, and the challenges of implementing it. (17:48)
  • Kimi believes that having hard conversations in both personal and professional relationships is essential. (20:19)
  • Kimi discusses the advantages of role-playing and providing effective feedback. (21:55)

Key Quotes:

  • “The cool part about Openly and I can actually attest to this because I work for them. It was built by insurance people. You know, there’s a lot of InsurTech companies that are technology getting into the insurance space and Openly is quite the opposite. It’s insurance people getting into the tech space.” – Kimi Donahue
  • “Learning to have hard conversations, both at work and in your personal lives, whether it’s a romantic relationship or with friends, is huge.” – Kimi Donahue
  • “I could talk about roleplay all day long. But my favorite thing about it is it teaches you other perspectives, you know, you think you’ve got a great script, and then you hear someone say, even if you just walk away with one golden nugget, you’re like, Oh, that was worth it.” – Kimi Donahue

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