Power Women In Insurance

In this episode of the Power Women In Insurance podcast, host Teresa Kitchens interviews Elizabeth Culley, the Owner of Culley Insurance Group. Elizabeth talks about her career in the insurance industry and how she is using automation to take her agency to the next level.

Episode Highlights:

• Elizabeth shares her background. (1:06)
• How did Elizabeth get into the insurance industry? (1:50)
• Does Elizabeth still do business in Hawaii? (3:03)
• Elizabeth shares how she started her own agency. (4:18)
• Elizabeth mentions the most challenging point she found in the insurance space. (5:51)
• Elizabeth shares how her husband has been a huge help. (8:00)
• What type of items was Elizabeth able to streamline and be able to make more efficient? (10:30)
• Elizabeth shares one of the first elements they created. (12:21)
• Elizabeth mentions their online client center. (15:24)
• Elizabeth shares the last piece of technology that they created. (21:17)

Key Quotes:

• “Through the last couple years, we have been creating things from my own agency, and now that we finally have everything in place that I wanted, I was like, wow, this is I’m so happy. And I feel like you know, scrolling through Facebook and seeing everybody else had this having some similar issues to what we had. I was like, why don’t we just make this a company, and then we can just offer this to others to help them out too.” – Elizabeth Culley
• “It’s teaching the clients about trying to have self-service. So, we don’t have to call them or we don’t have to have them sign a form because they’ve logged into their account, it’s authenticated, we know that that submission is coming from them. So that has really saved a lot of time and just teaching and training clients that hey, go to our website and submit it. And we’ll take care of that and process it for you.” – Elizabeth Culley
• “I’m super excited for anybody that wants to learn more because I know how much it’s helped me. And all I really want to do is just make sure that everybody else can breathe easier, be more efficient, and have all these amazing tools that are going to set you apart from your competition.” – Elizabeth Culley

Resources Mentioned:

• Contact: Teresa Kitchens
• Elizabeth Culley LinkedIn
• Culley Insurance Group