Agency Intelligence

Agency Intelligence


Agency intelligence podcast, is your top insurance podcast with two unique series that let you hear from and learn from both agency owners and industry influencers. Agents Influence is your weekly guide to the latest and greatest thought leaders the industry has to offer. Agency Intelligence covers real data from real agents in real agencies.

In this episode of Agency Intelligence podcast, host Jason Cass interviews Doug Benz, President of New Buffalo Insurance Agency. Doug talks about his agency and shares strategies on picking up middle market accounts to grow your agency. 

Episode Highlights:

  • Doug shares he is an iPhone user and the last app he downloaded. (3:29)
  • Doug tells us that he loves to win more than he hates to lose. (5:08) 
  • Doug shares that he believes in a mix of both skill and luck. (5:27)
  • Doug shares his background story and how he got to where he is today. (6:02)
  • Doug shares what his agency makeup looks like. (9:09) 
  • Doug explains that he is the one that deals with large accounts in his company. (15:08) 
  • Doug shares that it is always hard to find the right producer. (17:45) 
  • Doug explains that when you own an agency, there is a lot of stuff coming at you all the time. (23:39)
  • Doug shares about competitors in the industry. (27:52)  
  • Doug shares his thoughts about his kids taking over the business in the future. (33:18)

Key Quotes:

  • “It takes a lot of that business to get a livable income. But, if you’re chasing some of this larger stuff, it’s not as hard as people think, is maybe not as hard as you or I always used to think it was, and there’s so much value that you can bring.” – Doug Benz
  • “Everybody I know that’s in this business. Seems like they have a nice, nice life and it’s residual and you don’t need to go, you know, to get a graduate degree in it.” – Doug Benz
  • “What I love about this business is that you get to help people, to go into an organization and make meaningful changes to help them.” – Doug Benz

Resources Mentioned: