Agency Intelligence

Agency Intelligence


Agency intelligence podcast, is your top insurance podcast with two unique series that let you hear from and learn from both agency owners and industry influencers. Agents Influence is your weekly guide to the latest and greatest thought leaders the industry has to offer. Agency Intelligence covers real data from real agents in real agencies.

In this episode of Agency Intelligence podcast, host Jason Cass interviews Ryan Keating, Vice President of Keating Agency Insurance. Ryan shares his experience as the Season 2 Coach of The Protege, an insurance reality show, and discusses how the ways in which agents create value and connections is rapidly changing. 

Episode Highlights:

  • Ryan shares that he is an Android user and the last app he downloaded is called MyMind, for meditation. (2:43)
  • Ryan explains that he loves to win because winning is a celebration, and losing gives you a negative feeling. (4:20)
  • Ryan shares that luck has been a bigger factor than skill in where he is today. (4:42)
  • Ryan shares his background story, and how he got into the insurance business. (5:28)
  • Ryan shares that his experience on The Protege helped him to build his network on a larger scale. (7:01)
  • Ryan talks about what it is like to work in a family business, and how generational differences can bring up issues. (14:30)
  • Ryan explains that every agency is run differently, and when it comes to growth, there are 100 different ways to make it work. (17:00) 
  • Ryan shares that the way agents create value and connections has rapidly changed. (20:48)
  • Ryan talks about cyber real estate, cyber insurance in the future, as well as cyber liabilities. (23:24)
  • Ryan explains that InsurTech is a software as a service, but also needs to have sales as a service. (27:20)

Key Quotes:

  • “Every agency’s run differently. And when you look at acquisitions or growth, and you can do things, 100 different ways to make it work.” – Ryan Keating
  • “These InsurTechs need distribution, and there’s SaaS, software as a service, but there is also a need for sales as a service.” – Ryan Keating
  • “I think as agents they get stuck in the narrow-minded, but our day-to-day is dealing with reactive issues for our clients. And taking a step back the industry as a whole, there’s so much going on in it. – Ryan Keating

Resources Mentioned: