Agency Intelligence

Agency Intelligence


Agency intelligence podcast, is your top insurance podcast with two unique series that let you hear from and learn from both agency owners and industry influencers. Agents Influence is your weekly guide to the latest and greatest thought leaders the industry has to offer. Agency Intelligence covers real data from real agents in real agencies.

In this episode of Agents Influence podcast, host Jason Cass interviews Sharon Emek, the President & CEO of Work At Home Vintage Experts. Sharon talks about her advanced knowledge in technology, her achievements in the industry, and the sophisticated software they created.

Episode Highlights:

Jason introduces Sharon Emek. (3:21)

Sharon shares that she came to the industry in the early 1980s and she was a professor at Rutgers University where she participated in doing management consulting. Eventually, she left teaching and became an actual management consultant to insurance brokers. (7:23)

Sharon mentions that she learned the insurance industry by the time it was the advent of computerization. (7:43)

Sharon mentions that she started her insurance brokerage in 1988 and grew to quite a large brokerage in Manhattan. (8:55)

Sharon shares that she became very active in the industry and ended up being the chair of the Independent Insurance Agents and Brokers in New York. (9:14)

Sharon mentions that she won an award as the first woman to win a national award for public policy. (9:57)

Sharon mentions that for every problem there’s an opportunity. (11:11)

Sharon explains their latest applications and the series of assessments that they have online. (18:14)

Sharon shares that their software became more sophisticated and it’s called a blind qualifying process. (23:21)

Sharon mentions that they are creating software that’s a service assist model that can qualify the best people and take the HR function of the brokers. (23:32)

Sharon mentions that insurance is an industry that lends itself to being remote and it is a knowledge industry. (30:10)

Sharon shares that everyone thinks of insurance as a policy, but they don’t understand that insurance is about managing risk. (31:50)

Sharon mentions the book called Sapiens: A Brief History of Humankind, by Yuval Noah Harari. (36:37)

Key Quotes:

“I think people create the luck that they have. If you’re not out there networking and meeting people, then you miss opportunity.” – Sharon Emek

“You can’t always find the talent in your backyard any longer. People move all the time and there’s not enough talent so what you do is hire the person because you need somebody.” – Sharon Emek

“The industry is about analyzing and managing risk, not just policies.”  – Sharon Emek

Resources Mentioned:

Agency Intelligence

Reach out to Jason Cass

Sharon Emek LinkedIn

Work At Home Vintage Experts

Sapiens: A Brief History of Humankind


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