User experience is vital to any agency, especially in the independent space. But what happens when you're serving multiple users? Who takes priority? Peter Teresi, Co-Founder and CEO at Certificial, joins the show to walk through how Certificial is connecting the end client's experience to your agents and your service team.
Enjoy the episode!
Ellerbrock-Norris Wealth Strategies: https://www.ellerbrock-norris-ws.com/
Elliot Bassett: https://www.linkedin.com/in/elliot-bassett-aip-cpcu-84499515/
Ryan Brott: https://www.linkedin.com/in/ryan-brott-cepa%C2%AE-77a278a/
Peter Teresi: https://www.linkedin.com/in/pete/
This episode is sponsored by LAUNCH.
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