Agency Intelligence

What happens when experience, resilience, and strategic discipline converge inside a rapidly evolving insurance ecosystem?

Jason Cass sits down with Ashim Khurana, COO of Cogneesol, for an Executive Sessions conversation that explores how a 25-year industry leader balances instinct, data, technology, and people. Drawing from work across global operations, insurance services, and Cogneesol’s transition into IT-enabled solutions, Ashim breaks down the mindset required to lead teams, solve problems, and build systems that stand up to change.

Key Topics:

• Early influences and lessons from past mentors

• Transition from instinct-driven work to data-informed decision-making

• Evolution from BPM services into technology-led solutions

• Strategic thinking versus operational execution

• AI use cases and why processes must be fixed first

• Supporting agents, carriers, MGAs, and legal service clients

• Leadership strengths, weaknesses, and personal growth

• The role of global operations and continuous adaptation

• Travel, culture, and perspective gained across markets

Reach out to:

• Ashim Khurana

• Jason Cass

Visit Website:

• Cogneesol

• Agency Intelligence

Produced by PodSquad.fm