Agency Intelligence

Leadership is shaped in the moments when uncertainty meets opportunity.

Jason Cass sits down with Doug McElhaney, Chief Strategy Officer at Applied Systems, for an Executive Sessions discussion at the Applied Conference, where Doug breaks down how strategic clarity guides agencies through rapid technological change. Drawing from his years at McKinsey and his work at Applied Systems, he shares the decisions, mentors, and personal experiences that continue to influence his approach to leadership and industry impact.

Key Topics:

• Understanding strategy through hard-to-reverse decisions

• Top-down thinking and identifying value-producing objectives

• Overcoming analysis paralysis in agency decision-making

• Mentorship philosophies and leadership growth

• Mindsets that shape personal and professional confidence

• People-driven execution of technology and data

• Navigating industry transformation and accelerating change

• Insurance access, protection gaps, and real-world impact

• Bold thinking and envisioning long-term industry progress

Reach out to:

• Doug McElhaney

• Jason Cass

Visit Website:

• Applied Systems

• Agency Intelligence

Produced by PodSquad.fm