Agency Intelligence

Agency Intelligence

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Agency intelligence podcast, is your top insurance podcast with two unique series that let you hear from and learn from both agency owners and industry influencers. Agents Influence is your weekly guide to the latest and greatest thought leaders the industry has to offer. Agency Intelligence covers real data from real agents in real agencies.


In today’s episode of Agents Influence, host Jason Cass interviews Tariq Valente, Head of Business Development at SurFly, an Amsterdam-based technology company that offers a customer engagement tool for leading brands. Tariq Valente discusses the importance of going beyond technology implementation and providing strong customer experiences that exceed expectations, why the more outlets for stories we have the more it erodes trust, and how insurance is moving towards daily challenges and prevention.