Agency Intelligence

In today’s episode of Agency Intelligence, host Jason Cass talks with Troy Thompson, Business Development, Insurance Professional and Agency Owner of Pinnacle Insurance of Minnesota in Minneapolis, Minnesota. Troy Thompson talks about the advantages that he has experienced in starting to use an old school flip phone instead of his smartphone, his 30 Day Flip Phone Challenge to offer people a chance to engage with family and friends more, how he got started in insurance, monitoring employee calls to improve customer service, and whether or not technology is getting too much access to our personal data.