Agency Intelligence

Agency Intelligence

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Agency intelligence podcast, is your top insurance podcast with two unique series that let you hear from and learn from both agency owners and industry influencers. Agents Influence is your weekly guide to the latest and greatest thought leaders the industry has to offer. Agency Intelligence covers real data from real agents in real agencies.


In today’s episode of Agency Intelligence, host Jason Cass talks with Troy Thompson, Business Development, Insurance Professional and Agency Owner of Pinnacle Insurance of Minnesota in Minneapolis, Minnesota. Troy Thompson talks about the advantages that he has experienced in starting to use an old school flip phone instead of his smartphone, his 30 Day Flip Phone Challenge to offer people a chance to engage with family and friends more, how he got started in insurance, monitoring employee calls to improve customer service, and whether or not technology is getting too much access to our personal data.